Hp Protecttools Security Manager Windows 8 64 Bit

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I have an HP Elite 8300 desktop computer with Windows 8.0 installed on it. I have tried upgrading to 8.1, but the upgrade program says I need to uninstall the HP ProtectTools Security Manager. I'm used Probook 6560B and install windows 8.1 pro x64, i want to install hp protect tool for fingerprint but Software don't appear in download list (I saw figerprint driver only) You should be able to use the W8.1 HP ProtectTools Security Manager software from the 6570b. HP ProtectTools Security. May 16, 2018  I have an HP Elite 8300 desktop computer with Windows 8.0 installed on it. I have tried upgrading to 8.1, but the upgrade program says I need to uninstall the HP ProtectTools Security Manager.

  1. Hp Protecttools Security Manager Windows 8 64 Bit
  2. Windows 8 Pro 64-bit

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Hi,

This issue might occur if the HP ProtectTools Security Manager is not removed completely.

Have you enabled a drive encryption for a drive on the computer (for the drive in which HP tool is installed)?

If there is any encryption enabled for the drive, disable it temporarily and check if tool is still getting recognized after uninstalling it. You will need to disable the encryption and then uninstall the software.

Hp Protecttools Security Manager Windows 8 64 Bit

For further troubleshooting, follow the methods listed below:

Method 1:

Disable the service for the tool and then check if are able to upgrade to Windows 8.1. Follow the steps to do so:

  • Press Windows+R keys and type “services.msc”.
  • Locate the “hpqwmiex” service.
  • Right click on hpqwmiex and select 'Properties”.
  • The 'hpqwmiex Properties' window opens to the 'General' tab.
  • Click the 'Stop' button to halt the service.
  • Once the process stops, click the 'Startup type' drop list button (little down arrow) and select 'Disabled'.
  • Click the 'OK' button. Close the services window.

Check if the issue still persists. If yes, proceed to the next method.

Windows

Method 2:

Let’s place the computer in a clean boot state and then try upgrading to Windows 8.1. Refer to the link to place the laptop in a clean boot state:

Refer to the section “Windows 8”

You can refer to the section “How to determine what is causing the problem by performing a clean boot” to check for the application or program that is causing this issue:

http://support.microsoft.com/kb/929135

Epson lq 570 driver. Note: Please refer to the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

For reference:

Windows 8 Pro 64-bit

Please let us know the status of this issue.